Pediatrix Blog

Breaking Bad News®: Webinar series teaches skills for compassionate communication

Written by MEDNAX | Apr 6, 2018 11:53:00 AM

While health care is constantly evolving thanks to advancements in technology, assessment and therapeutic treatments, medicine also now encourages a more holistic approach to the patient-provider relationship, including a focus on empathetic care giving. As part of embracing this change, MEDNAX is partnering with BBN on an educational webinar series titled Breaking Bad News®. This two-part webinar event, hosted by Anthony Orsini, DO, will teach critical skills for managing difficult conversations with patients and families.  

The overall goals of this webinar series are:

  • to become familiar with the history of Breaking Bad News in Medicine, and understand the effect of the lack of education on the provider’s self-perceived inadequacy and unpreparedness to discuss tragic news with patients and families;
  • to learn how to use the P.R.O.G.R.A.M.™ acronym to help remember the essential components of the effective and compassionate delivery of tragic news to patients and families;
  • to learn how to use effective and compassionate communication techniques to form relationships with patients and improve the overall patient experience. 

What to Expect: Session 1

Breaking Bad News: Helping Families When They Need Us the Most will be held April 18, 2018, at 4:00 p.m. EST. The cost to attend is $49.99.

Learn techniques to discuss difficult news with patients and families in the most effective and compassionate manner.

Attendees can earn 1.0 hour of CME credit or CNE contact hour.* 

What to Expect: Session 2

Enhancing the Patient Experience Using the BBN P.R.O.G.R.A.M.™ will be held on May 9, 2018, at 4:00 p.m. EST. The cost to attend is $49.99. 

Learn how to improve the overall patient experience through effective and compassionate communication using the BBN P.R.O.G.R.A.M.™

Attendees can earn 1.0 hour of CME credit or CNE contact hour.*

A continuing education opportunity

The webinars are one hour in length each and are considered separate educational activities. The accreditation statements listed below identify designation of credit for each webinar. These activities are accredited through The MEDNAX Center for Research, Education, Quality and Safety (CREQS)

*The MEDNAX CREQS is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The MEDNAX CREQS designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity. 

*The MEDNAX CREQS is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The MEDNAX CREQS designates this activity for a maximum of 1.0 continuing nursing education (CNE) contact hour. Participants should only claim credit commensurate with the extent of their participation in the activity.

 

About Dr. Anthony Orsini

Anthony Joseph Orsini, DO, is an affiliated neonatologist with Pediatrix Medical Group of Florida, Inc. He is part of the neonatal intensive care team at Winnie Palmer Hospital for Women & Babies, currently serving as Vice Chairman of Neonatology and Medical Director of the Level II neonatal intensive care unit

Dr. Orsini earned his medical degree at Philadelphia College of Osteopathic Medicine, completed his internship at Coney Island Hospital, and completed his residency and fellowship at Jefferson Medical College. He is board certified in pediatrics and neonatal-perinatal medicine. He is considered an expert on compassionate communication in medicine.